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Quality and Standards

ISO 13485 is the international standard for quality management systems (QMS) in the manufacture of medical devices and the provision of related services. It is based on ISO 9001, but includes additional and more stringent requirements that are specifically aligned with the regulatory requirements of the medical device sector.

Key requirements of ISO 13485:

  • Complete documentation and traceability throughout the entire product life cycle
  • Risk management according to ISO 14971
  • Validation of processes, equipment and software
  • Control of suppliers and subcontractors
  • Management of corrective and preventive actions (CAPA)
  • Internal audits and management reviews

For suppliers to medical device manufacturers, ISO 13485 certification is, in most cases, a basic prerequisite for being approved as a qualified supplier. It demonstrates the ability to consistently deliver safe and effective medical devices or components.

The standard is internationally recognized and accepted both in the EU, in the context of MDR 2017/745, and in the US market, under FDA regulations.

ISO 14001 is the international standard for environmental management systems (EMS). It defines requirements that help organizations systematically identify, assess and continuously reduce their environmental impacts.

The current version, ISO 14001:2026, follows a harmonized structure for management system standards and can be easily integrated into an integrated management system.

Key requirements include:

  • Identification of environmental aspects and their impacts
  • Compliance with legal and other environmental requirements
  • Definition of environmental objectives and measures to achieve them
  • Life cycle perspective for products and services
  • Emergency preparedness and response to environmental emergencies
  • Continuous improvement of environmental performance

For plastics processors such as Gindele, typical environmental aspects include the energy consumption of injection moulding machines, material waste such as sprues and rejects, cooling water and packaging materials. Certification according to ISO 14001 demonstrates active commitment to sustainable business practices to customers. This is becoming an increasingly important criterion in supplier qualification, particularly for customers with ESG obligations (Environmental, Social, Governance).

ISO 9001 and ISO 14001 can be jointly certified as an integrated management system (IMS). This reduces audit effort and creates synergies in system documentation.

ISO 9001 is the world’s most widely used standard for quality management systems (QMS). It defines general requirements for the planning, control, monitoring and continuous improvement of processes and applies across industries to companies of all sizes.

The current main version, ISO 9001:2015, is based on the PDCA cycle (Plan-Do-Check-Act) and a risk-based approach. Since 2024, an amendment has added climate-related aspects to the quality management system.

Key requirements include:

  • Determining the organizational context and relevant interested parties
  • Process-oriented thinking and risk management
  • Leadership responsibility and quality policy
  • Control of suppliers and externally provided processes
  • Monitoring, measurement, analysis and evaluation
  • Continuous improvement through corrective actions

ISO 9001 certification is often a basic prerequisite for supplier qualification in industry and is internationally recognized as proof of systematic quality management. It forms the basis for sector-specific standards such as ISO 13485 for medical technology or IATF 16949 for the automotive industry, which define additional requirements.

For Gindele as a supplier to the medical technology, electrical engineering and mechanical engineering sectors, the QMS according to ISO 9001 forms the basis for all further quality requirements.

Statistical Process Control (SPC) is a method for the continuous monitoring and control of manufacturing processes based on statistical methods. The aim is to detect process deviations at an early stage and take corrective action before defective parts are produced.

Key parameters and tools of SPC:

  • Process capability index Cp: Ratio of the tolerance width to the natural process variation (6σ). In many industrial applications, a Cp value ≥ 1.33 is considered evidence of a generally capable process variation.
  • Critical process capability index Cpk: Additionally takes into account the position of the mean value relative to the tolerance limits. In demanding sectors, such as medical technology, higher requirements are often specified, for example Cpk ≥ 1.67.
  • Control charts: Graphical representation of measured values over time to detect systematic deviations and trends.

In injection moulding production, SPC methods are used to monitor critical dimensions, weights and surface properties. Within the framework of ISO 13485 and IATF 16949, SPC is an established tool for quality assurance and process monitoring.

The dimensional accuracy of injection-moulded parts is limited by material-specific shrinkage, process variations and tool wear. DIN 16742, as the successor to DIN 16901, defined achievable tolerance classes for plastic moulded parts depending on nominal dimension, material and manufacturing effort. Today, DIN ISO 20457 is the relevant current standard for tolerances and acceptance conditions for plastic moulded parts.

The tolerances are divided into tolerance groups (TG):

  • TG 1–3: Standard tolerances for less critical dimensions
  • TG 4–6: Tighter tolerances with increased manufacturing effort and good dimensional accuracy
  • TG 7–9: Precision tolerances with special requirements for tooling, process control and quality assurance

For fit dimensions and functional surfaces that interact with metal parts or other components, ISO 286, the ISO system of limits and fits, applies. The material-specific shrinkage factor as well as potential post-shrinkage, for example in PA due to moisture absorption, must be taken into account during tolerance planning.

For precision components in medical technology and electrical engineering, tight tolerance groups are common. This requires particularly careful tool design, controlled temperature management and statistical process control (SPC) in series production.

In medical technology and the pharmaceutical industry, regulatory requirements stipulate proof that production and testing equipment consistently operates within defined specifications. This proof is provided through a three-stage validation protocol:

Installation Qualification (IQ): Proof that machines and systems have been installed in accordance with the specification and the manufacturer’s requirements. This includes, among other things, the verification of delivery documents, technical data, safety devices and calibration certificates.

Operational Qualification (OQ): Proof that the system functions reliably and reproducibly across the entire defined operating range, including worst-case conditions. Typically, critical process parameters are tested at the limits of their specification.

Performance Qualification (PQ): Proof that the overall process, meaning the system, tool, material and personnel under real production conditions, reproducibly produces products within specification. PQ is the final release test before the start of series production.

The validation documentation is an integral part of the quality management system according to ISO 13485 and of the technical documentation according to MDR.

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